減價貨品[全部資料]

  • IP330 Entry-level IP phones

    US$: 156.00

    HK$: 1,209.00

  • video collaboration phone SIP VP-T49G

    US$: 714.29

    HK$: 5,500

  • Ultra-elegant Gigabit IP Phone SIP-T42G

    US$: 176

    HK$: 1,355.20

推廣優惠[全部資料]

  • Cisco SPA504G 4-Line IP Phone with PoE

    US$: 189

    HK$: 1474

  • Ultra-elegant Gigabit IP Phone SIP-T48G

    US$: 345.71

    HK$: 2,662

  • Dahua HAC-HDW2401E

    US$:

    HK$: 650

顧戶見證

Why Telephony is still a must have

發佈時間:4/17/2018  作者:Paul Venezia  來源:Zendesk

Why Telephony Is Still a Must-Have

In today's world, customers interact with businesses in a multitude of ways. Social media websites and online collaboration tools give people a direct line to your company and can be used to quickly resolve issues. It's true that cloud-based applications have upended the way business is done, but no matter how many apps and new technologies develop, the best way to communicate is still via a good 'ol fashioned phone conversation.

Where business interactions are concerned, several conversations are even better. Especially when data from those calls is saved, analyzed, and then parsed to any front- or back-end business application that can use it. The only way to do that is to integrate a flexible voice-over-IP (VoIP) telephony system with your customer-facing, back-end systems, especially customer relationship management (CRM). Having an IP-enabled and feature-filled telephone system is still highly important for any business, particularly one that's capable of being fully integrated into your sales, marketing, email marketing, and general business initiatives at a software level.

A key indicator that the phone is still a must-have is the helpdesk industry. According to multiple vendors of helpdesk and IT service desk software, their customers report that the telephone is still the most popular method for their users to reach out for support even when email, social media, and live chat options are enabled.

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暢銷貨品

  • ZkTeco EF200

    US$: 65

    HK$: 500

  • Cisco SPA509G 12-Line IP Phone with PoE

    US$: 240

    HK$: 1872

  • Cisco SPA525G 5-Line IP Phone with Color Display

    US$: 365

    HK$: 2847

  • Ultra-elegant IP Phone SIP-T40P

    US$: 130.43

    HK$: 1,004.30

  • Ultra-elegant IP Phone SIP-T41P

    US$: 141.42

    HK$: 1,089

  • Ultra-elegant Gigabit IP Phone SIP-T46G

    US$: 251.43

    HK$: 1,936

  • Panasonic KXT7730 12 Buttons LCD Speakerphone

    US$: 87

    HK$: 680